Payment and delivery
Delivery of orders within the territory of mainland Portugal is carried out within 3 (three) business days from the date of payment, subject to the availability of items in stock. Availability can be checked on the website or by contacting our consultant in any convenient way.
You can also check with a consultant for the exact time of production or delivery of goods that are out of stock.
Besides the standard models, you can order a customized size and color of the sofa and bed, as well as a customized mattress size. It takes from 25 to 33 business days to complete an individual order.
How to order:
- in our store, if there is such an opportunity, you will be able to personally study samples of furniture and upholstery materials;
- place an order on the website: our consultants will contact you to clarify all the details if necessary. Only standard products can be purchased through the website.
- contact us: we will be happy to advise and answer all your questions.
When placing an order, we sign a bilateral contract, where we fix the terms, prices, and all the individual features of the order.
How to pay
Payment methods of your choice:
- debit/credit card in the store;
- electronic bank transfer;
- via the Klarna service (installments for three months);
- online.
When making an individual order, a 100% prepayment is required. We prepare and sign a package of documents before the prepayment is made. This package includes the contract, the specification with all the individual features of the order, as well as the project (schematic image of the configuration). The same procedure applies when ordering a product that is currently out of stock.
Delivery
- goods are delivered unassembled;
- we arrange the delivery in advance (both the day and the convenient time);
- we deliver/bring the goods to the apartment/house, assemble them in the same time period, if it is possible to do so;
- we assemble the furniture free of charge;
- we bring the furniture into the apartment/house free of charge.
Delivery of furniture to Carcavelos, and at a distance of up to 30 km from the territory of Carcavelos is free of charge (Lisbon, Sintra, Cascais, Carcavelos, Oeiras, Estoril, Monte Estoril and others). Delivery is carried out within 3-5 business days.
We deliver to Porto and Albufeira free of charge. Delivery is carried out within 5-10 business days.
We can deliver to other cities in mainland Portugal by our own car at the expense of the customer. The cost is 1 (one) euro per 1 (one) kilometer from the nearest city with free delivery.
Porto, Albufeira - free delivery applies to sofas and beds only. All other goods are delivered on a paid basis or sent by the shipping company at the customer's expense.
We bring the furniture to your apartment and assemble it for free.
